Legal
Terms of Service
Last updated: March 14, 2025
1. Acceptance of Terms
By accessing or using Inboxyl ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms apply to all users, including individuals and organizations. Your continued use of the Service after any changes to these Terms constitutes acceptance of the revised Terms.
If you are a consumer resident in the European Union, mandatory consumer protection laws of your country of residence apply in addition to these Terms and are not affected by them.
2. Description of Service
Inboxyl is a cloud-based email archive service that allows users to upload, store, search, and manage email archives. The Service processes email archive files (such as PST and OST files) to extract contacts, threads, and communication history.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice. Material changes will be communicated in advance as required by applicable law.
3. User Accounts
You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree to provide accurate and complete information when creating your account and to keep that information up to date. You must notify us immediately at info@inboxyl.com of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for an extended period, subject to applicable notice requirements.
4. Right of Withdrawal (Widerrufsrecht)
If you are a consumer resident in the European Union, you have the right to withdraw from this contract within 14 days without giving any reason, in accordance with § 312g BGB and Directive 2011/83/EU.
The withdrawal period expires 14 days after the day on which you concluded the contract (i.e., completed account registration and initiated a paid subscription).
To exercise the right of withdrawal, you must inform us of your decision by an unequivocal statement (e.g., a letter sent by post or email) to:
Inboxyl
Email: info@inboxyl.com
To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, without undue delay and in any event no later than 14 days from the day on which we are informed of your decision to withdraw. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.
Early commencement and loss of withdrawal right
If you expressly request that performance of the Service begin before the end of the withdrawal period (e.g., by immediately uploading an archive or using paid features), you acknowledge that you will lose your right of withdrawal once the Service has been fully performed. For partial performance already rendered, you will owe a proportionate amount.
5. EU Consumer Rights
If you are a consumer in the European Union, the following rights apply to you in addition to these Terms:
- You are entitled to receive the Service in conformity with the contract as required under Directive (EU) 2019/770 on digital content and digital services.
- If the Service is not in conformity, you may be entitled to remediation, a price reduction, or termination of the contract.
- You have access to online dispute resolution through the European Commission's ODR platform at ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution proceedings but will evaluate requests on a case-by-case basis.
- Nothing in these Terms limits or excludes rights you have as a consumer under mandatory EU or German law.
6. Payment and Billing
The Service is billed on a usage-based model tied to the volume of email archive data you store, calculated per gigabyte per month based on your storage tier.
Billing is processed monthly. You authorize us to charge your payment method on file for all applicable fees. All fees are non-refundable except as required by applicable law or as stated in these Terms.
VAT
All prices displayed are exclusive of Value Added Tax (VAT) unless explicitly stated otherwise. VAT will be applied at the rate applicable in your country of residence as determined at checkout. EU business customers who provide a valid VAT identification number may qualify for a reverse charge arrangement under applicable EU VAT rules. Consumers in Germany will be charged German VAT at the applicable statutory rate.
We may change our pricing at any time. We will provide at least 30 days' notice of any price changes via email or in-app notification. Continued use after a price change takes effect constitutes acceptance of the new pricing.
If payment fails, we may suspend access to your account until outstanding amounts are resolved, subject to applicable notice requirements.
7. Data Storage and Privacy
By uploading content to the Service, you grant Inboxyl a limited license to store and process that content solely for the purpose of providing the Service to you.
You retain full ownership of all data you upload. We process your personal data in accordance with Regulation (EU) 2016/679 (GDPR). Please review our Privacy Policy for full details on how we collect, use, and protect your data.
8. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
- Upload content that you do not have the legal right to store or process
- Use the Service to violate any applicable law or regulation, including GDPR
- Upload or process personal data of third parties without a valid legal basis under GDPR
- Attempt to gain unauthorized access to any part of the Service or its infrastructure
- Interfere with or disrupt the integrity or performance of the Service
- Use the Service to store, transmit, or distribute malicious code or harmful content
- Reverse engineer, decompile, or attempt to extract the source code of the Service
9. Termination
You may terminate your account at any time by contacting us or through your account settings. Upon termination, your data will be deleted in accordance with our data retention policy as described in the Privacy Policy.
We may terminate or suspend your account with reasonable prior notice if you breach these Terms, or immediately if required by law. Where termination is for cause, statutory rights of termination without notice (außerordentliche Kündigung) are reserved by both parties.
EU consumers retain any statutory rights upon termination that cannot be excluded by contract.
10. Limitation of Liability
The Service is provided "as is" and "as available." To the extent permitted by German law (§§ 521, 599, 676 BGB and related provisions), Inboxyl's liability is limited as follows:
- We are fully liable for damages caused by intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit), and for damages resulting from injury to life, body, or health.
- For slight negligence (einfache Fahrlässigkeit), we are only liable for breaches of material contractual obligations (Kardinalpflichten), and only up to the amount of foreseeable, typical damages.
- Liability under the German Product Liability Act (Produkthaftungsgesetz) and other mandatory statutory liability provisions remains unaffected.
Nothing in these Terms limits liability that cannot be excluded under mandatory German or EU consumer protection law.
11. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding its conflict of law provisions and the UN Convention on Contracts for the International Sale of Goods (CISG).
The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms shall be the competent courts of Germany, unless mandatory law provides otherwise.
If you are a consumer resident in the European Union, you also benefit from any mandatory protective provisions of the law of the country in which you are resident, and you may bring proceedings in the courts of your country of domicile.
12. Changes to Terms
We may update these Terms from time to time. When we make material changes, we will notify you by email or by posting a notice within the Service at least 14 days before the changes take effect.
If you disagree with the updated Terms, you may terminate your account before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
13. Contact Information
If you have any questions about these Terms, please contact us at:
Inboxyl
Email: info@inboxyl.com